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HB Xalapa | Hotel in Xalapa

| 9.2 (806 Reviews) |  1 Bathroom
Xalapa Hotel | HB Xalapa

Hotel in Xalapa

An outdoor pool, a restaurant, and a health club are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
HB Xalapa offers 90 air-conditioned accommodations with safes and coffee/tea makers. Cable television is provided.

This Xalapa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.


An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Soap
  • Shampoo
  • Towels
  • Toilet paper
  • Hair dryer
Bedroom
  • Air conditioning
  • Bed sheets
  • Laptop-friendly workspace
  • Soundproofing
  • Desk
  • Safe
  • Phone
  • Recycling
  • Iron/ironing board
Breakfast
  • 1 bar
  • 1 restaurant
  • Room service available
  • Buffet breakfast available for a fee daily 7 AM–11:00 AM: MXN 195 for adults and MXN 145 for children
  • Coffee/tea filters (reusable)
  • Coffee/tea maker
Parking
  • Wheelchair-accessible parking and van parking available
  • Free covered valet parking on site
  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Electric car charging station on site
Accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible fitness center
  • Wheelchairs available on site
  • Wheelchair-accessible registration desk height (inches): 39
  • Front entrance ramp
  • Handrails in stairways
  • Elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public washroom
  • Elevator door width (inches): 36
  • Smooth flooring in room
  • Wheelchair-accessible lounge
  • Stairway handrail height (inches): 33
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Lever door handles
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Magnifying mirror
Activities
  • Fitness center
  • Outdoor pool
  • Children's pool
Entertainment
  • Cable channels
  • 43-inch TV
General
  • Coworking space
  • Conference center
  • Computer station
  • Business center
  • At least 80% lighting from LEDs
  • Locally-owned & organized tours & activities
  • Smoke-free property
  • At least 80% of food locally-sourced
  • Communal living room
  • TV in lobby
  • Renovated entire property - August 2024
  • Spanish
  • English
  • Vending machine
  • Elevator
  • Front-desk safe
  • Banquet hall
Guest Services
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
  • Daily housekeeping
  • 24-hour front desk
  • Laundry facilities
  • Soundproofed rooms
  • Snack bar/deli
  • Children's pool
  • Outdoor pool
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Pool sun loungers
  • Terrace
  • Pool umbrellas
  • Garden

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:00 pm minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately mxn 195 for adults and mxn 145 for children pet deposit: mxn 1500 per stay pet fee: mxn 500 per pet (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of mxn 500 per pet (varies based on length of stay), plus a deposit of mxn 1500 per stay service animals are welcome, and are exempt from fees food and water bowls are available

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

JOSÉ LUIS
Jul 25, 2026 02:06:50 AM
Review Score:   10
Summary: Excelente Hotel
See All Reviews

Room Arrangement

Room Info Facilities
Junior Suite King
Room Size: 409 square feet m2
1 King Bed
Junior Suite King

General

Balcony, Square meters - 38, Square feet - 409, Bathtub only, City view, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Day bed, Pets not allowed, Ping - 11, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Habitacion Estandar King
Room Size: 344 square feet m2
1 King Bed
Habitacion Estandar King

General

Pet-friendly room, Square meters - 32, Square feet - 344, Bathtub only, Pool view, Private bathroom, No cribs (infant beds), Number of bedrooms - 1, Rollaway/extra beds (free), Ping - 10, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Junior Suite Doble
Room Size: 409 square feet m2
2 Double Beds
Junior Suite Doble

General

Balcony, Square meters - 38, Square feet - 409, Bathtub only, City view, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Day bed, Pets not allowed, Ping - 11, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Habitacion Estandar Doble
Room Size: 344 square feet m2
2 Double Beds
Habitacion Estandar Doble

General

Pet-friendly room, Square meters - 32, Square feet - 344, Bathtub only, City view, Pool view, Private bathroom, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (free), Ping - 10, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Habitacion Estandar King discapacitados
Room Size: 344 square feet m2
1 King Bed
Habitacion Estandar King discapacitados

General

Square meters - 32, Square feet - 344, City view, Private bathroom, Rainfall showerhead, Shower only, Wheelchair accessible, Number of bedrooms - 1, Rollaway/extra beds (free), Transfer shower, Raised toilet seat, Visual fire alarm, Doorbell/telephone notification, Wheelchair-width doorways, Height-adjusted amenities, Pets not allowed, Ping - 10, Hand-held showerhead, Wheelchair-accessible bathroom vanity, Portable shower seat, Lowered peephole/view port in door, Lowered locks/deadbolt, Low-height counters/sink, Low-height desk, Low-height bed, Grab bar - near toilet, Grab bar - in shower, Toilet grab bar height (inches) - 31, Toilet grab bar height (centimeters) - 79, Shower grab bar height (inches) - 32, Shower grab bar height (centimeters) - 81, Low counters/sink height (inches) - 29, Low counters/sink height (centimeters) - 74, Doorway wheelchair width (inches) - 38, Doorway wheelchair width (centimeters) - 97, Low bed height (inches) - 22, Low bed height (centimeters) - 56, Low desk height (inches) - 30, Low desk height (centimeters) - 76, Bed count minimum 1, Bed count maximum 1, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this HB Xalapa has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the HB Xalapa starts from $76 per night with includes Balcony/Terrace, Accessibility, Security/Safety, Business Services, Breakfast, Restaurant, Parking, Bedding/Linens, Wellness Facilities, Guest Services, Internet, Kitchen, Laundry, Air Conditioner, Pool, TV, Wheelchair Accessible, Bar, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the HB Xalapa is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the HB Xalapa indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.